Privacy Policy

Who We Are

Datoniq Limited is a company registered in England under the number 07983700 and who’s registered office is at The Atkins Building, Lower Bond Street, Hinckley, Leicestershire, LE10 1QU.

This Privacy Policy covers all business activities of Datoniq Limited, including its subsidiaries, partnerships, websites and publications.

Our websites include all available via and any subdomains of it.

When we collect your information we may share it across our companies. This Privacy Policy explains how we use any of your personal information we might collect and how you can limit our use of it.

What personal data we collect and why we collect it

In the undertaking of our business operations, it may be necessary for us to request and store personal information. We may also be required to do so for administrative, legal, or security purposes. The information we collect may be defined as either:


We may gather and store personal information that can be used to directly identify you. This information may include:
your full name, address (company and/or residential), phone numbers (business and personal), email addresses (business and personal), the company you work for or have worked for previously, any social media profiles you may use, any correspondence you may have with Datoniq or a member of its staff via phone, post, email or other medium.

This information is gathered and used solely for the purpose of providing our products and services. We may use third party data processing services in the gathering and storage of this data. For details, please see “Who we share your data with” below.

When a third party service is used, all data remains for the sole use of Datoniq and is not used directly by the service provider or shared with other parties. All third party services are accessed solely using secure, password protected means.

We do not collect or store any personal information relating to health, other than relating to our employees where required to do so for administrative or legal purposes.

We only collect financial information relating to customers, suppliers and employees where we need to pay or get paid by them. Other than for our employees, this information normally relates to businesses rather than individuals.


We may also gather information that does not contain any personal information but may be able to indirectly identify you. Such information may include your IP address, the web browser and/or operating system you are using, and geographical location data which may be obtained from the IP address or GPS data from your device.

This information is gathered and used solely for the purpose of improving and monitoring your interactions with our websites and applications. We may use third party data processing services in the gathering and storage of this data.

Contact Forms

When you contact us by filling in a form on one of our websites, you may be asked for personal information. All information provided will be used solely for the purpose defined in the form such as contacting you regarding our products and services. By submitting the form, you consent to us storing the information you provide.


Cookies are temporary files which may be stored on your computer or device when you browse a website. Our websites use cookies to allow us to track their use and to improve your experience whilst using them. No personal information is stored in the cookies we create. A full list of the types of cookies our websites use are as follows:

Datoniq Website Loginsessionupto 1 yearIf you log in to the Datoniq website, we use a cookie to recognise who you are. This cookie does not contain any personal information and is deleted if you log out.
Datoniq Alerts and Opt InsfunctionalindefinitelyWe use a cookie to allow the Datoniq website to remember if we've shown you an alert or opt in popup already. No personal or identifying information is stored.
Google Analyticsthird partyupto 2 yearsWe use Google Analytics to track visitors to this website and its sub domains. You can read the Google Analytics Cookie Usage Policy for full details of what information is captured and stored.

You can view and delete cookies at any time. How to do this will depend upon the web browser or device you use. Please see your web browser or device manufacturer for details.

Embedded content from other websites

Articles and pages on our websites may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


We use Google Analytics to assist in monitoring traffic to our websites. You can read the Google analytics Data Security and Privacy Policy for full details of what information is captured and stored.

Who we share your data with

In order undertake our business, we may use the following third party cloud-based services, partners and data processing providers to gather, store and use the information we collect:

  • Insightly CRM
  • Microsoft Office 365
  • Google Analytics
  • QuickBooks Online
  • Pure Chat
  • FreshDesk
  • HubSpot
  • Cisco WebEx
  • Qlik
  • Harvest App
  • MailChimp
  • Santander
  • 1and1

All data we provide to these services remains solely for the use of Datoniq and they are not permitted to share the information with another third party. We ensure all our third party partners are bound by suitable contractual or non-disclosure agreements to protect the data we provide to them.

Other than with the services listed above, we never share your personal information with any other person or company without your prior consent.

We ensure that only those Datoniq employees who have a genuine need to access the personal information we hold are able to do so.

How long we retain your data

Unless otherwise stated when permission is given and assuming a request to delete data has not be received, we may retain the information we collect indefinitely.

What rights you have over your data

If you have an account on one of our websites or have provided your personal information to us, you can request to receive full details of the data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise these rights, please contact our Data Protection Officer via one of the methods outlined below. For security purposes, we may require you to provide suitable identification when making a request.

Our contact information

You can contact our Data Protection Officer using one of the methods below:

  • By email to
  • By phone on +44 (0) 1455 243427
  • By writing to us at Datoniq, The Atkins Building, Lower Bond Street, Hinckley, Leicestershire, LE10 1PT
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